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Clay Gruesbeck

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Clay Gruesbeck
Gruesbeck Medical Clinic
(49 Reviews)
> Get Phone Number & Directions
5245 Walzem Rd San Antonio, TX 78218
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Consumer Feedback

(49 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.158.48
October 27, 2014
Did you feel that your visit with the provider was time well spent?
No
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Is this provider easy to reach in an emergency?
No
Would you recommend this family doctor to others?
Absolutely Not
Does this family doctor use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.137.66
March 05, 2014
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.77.35
August 29, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this family doctor's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by cluv71 xxx.xxx.12.146
August 13, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.1.15
June 21, 2013
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem irritated to be working with you?
No, they were polite
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this family doctor friendly?
Yes
by Anonymous xxx.xxx.45.64
May 22, 2013
The one thing that I really am disappointed about is their low level of customer service. The receptionist are rude and unprofessional. I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be, they lost my paperwork. I would never refer my family and friends here. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. when i got to the pharmacy the Dr (not Gruesbeck) wrote the wrong prescription, had to go back and face those rude receptionist again.
by Anonymous xxx.xxx.207.42
May 08, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.40.53
May 07, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider have reasonable prices?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.209.202
May 03, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.86.170
April 24, 2013
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Map and Directions
5245 Walzem Rd, San Antonio, TX 78218