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Robert Miller, MD

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Robert Miller, MD
(74 Reviews)
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11315 Pembrooke Sq Ste 110 Waldorf, MD 20603
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Consumer Feedback

(74 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
We absolutely love Dr. Miller and his staff! Dr. Miller and the other providers in his practice are always eager to address our concerns and are very thorough at our office visits. The nurses are knowledgable and very friendly and the front desk always greets us with a smile. We can always get an appt the same day we need one when our children are sick. In addition, they offer Saturday appts which is hard to find at other offices. We wouldn't think of being seen anywhere else.
by L. Schmidt
July 13, 2011
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their staff is very friendly and professional. I was confident that they were using the latest treatment methods. They gave me sufficient information to make a decision about my treatment plan.
by chrissii33917
July 05, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
July 03, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 28, 2011
I would never visit them again. They didn't listen to me when I complained of my child's symptoms after they authorized my child's release from the hospital against my wishes. It was not easy to reach them when my child continued to be ill and got worse. It took two almost hysterical calls before I finally reached them. They tried to make me me feel stupid... like an overreactive mother.. It literally, almost cost my child's life. Then, when I specifically cautioned them about my child's sensitivies to being touched by doctors after the second time my child was hospitalized (this time in Children's National Medical Center Pediatric Intensive Care Unit) they disregarded my cautionary comment and started to try and "play" roughly with him which set him screaming in terror. My husband's first words as we left were, "WE ARE NEVER GOING BACK!" ... and we didn't.

by still angry years later...
June 02, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
June 02, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. Their staff is very friendly and professional. I had to look for a long time before I finally found their qualifications. They need to make them more obvious.
by John
June 01, 2011
Does the pediatrician get upset when you seek a second opinion?
Yes, they didn't want me to seek anyone else's advice
by Anonymous
May 27, 2011
This pediatrician had two separate rooms for "sick" and "well" children. You could tell that they really went the extra mile in making sure that the healthy children didn't catch anything. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by john
May 16, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this pediatrician allow you to be with your child at all times?
Not at all. I asked to accompany my child and they wouldn't let me
by Anonymous
May 04, 2011
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Map and Directions
11315 Pembrooke Sq Ste 110, Waldorf, MD 20603