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Robert Miller, MD

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Robert Miller, MD
(74 Reviews)
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11315 Pembrooke Sq Ste 110 Waldorf, MD 20603
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Consumer Feedback

(74 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
September 24, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
September 12, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
September 06, 2011
It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I wish that they had been more courteous and respectful. They used a bit too much foul language for my comfort. I was somewhat disappointed with how much they really knew about immunizations. They were able to give me a little information, but not much. My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. You DO NOT want to mess with the Office Manager, his WIFE. I have heard her screaming at staff members in the office and slamming doors. I overheard her call a patient's parent a B**T#H while waiting in a room. She is rude and Dr. Miller leaves your waiting a very long time to be seen.
by Kelsey's Mom
August 31, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
by Anonymous
August 31, 2011
Would you recommend this pediatrician to others?
I Already Have
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 23, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. It's always made me nervous when I wasn't allowed to be with my child at other places. The office was easy enough to find.
by momof4
August 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 13, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider listen to your input and concerns?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
August 10, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 09, 2011
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Map and Directions
11315 Pembrooke Sq Ste 110, Waldorf, MD 20603