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Robert Miller, MD

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Robert Miller, MD
(74 Reviews)
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11315 Pembrooke Sq Ste 110 Waldorf, MD 20603
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Consumer Feedback

(74 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I've been taking my children here since they were newborns the oldest of them is about to be a teenager. I like that they try to get you schedule in whenever you call. Always courteous and friendly.
by Mslea2002 xxx.xxx.4.192
February 17, 2016
I've already told my friends and family about the fantastic experience I had with this wonderful doctor. Their equipment was very advanced and modern. I was impressed. They definitely care about patient comfort because this doctor has the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Whether I had a billing question an appointment question or a procedure prep question, the staff answered everything completely. They were clearly well trained and were very willing to take the time to help me. Also the have same day sick appointments and have seen my child even if it ran over their closing time. They are very good about getting my child in for a physical or other appointment that is convenient for me and my child. I love this doctors office and recommend it to everyone.
by Ginger xxx.xxx.240.154
July 11, 2014
Do you trust this pediatrician to always have your child's best interest in mind?
Somewhat, but not enough
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
Would you recommend this pediatrician to others?
Absolutely Not
Was this pediatrician friendly?
I didn't feel very welcome
Did you leave the office feeling satisfied with your visit?
Somewhat
by Anonymous xxx.xxx.161.100
March 12, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider have reasonable prices?
Absolutely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Sara xxx.xxx.115.2
February 10, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Mileisha Porter xxx.xxx.68.10
December 12, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.175.244
November 19, 2013
Their office was nice and quiet. I was worried it would be overly loud but it was fine. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Mom76 xxx.xxx.148.166
November 08, 2013
Did this pediatrician have good bedside manner and were they well-liked by your child?
Their bedside manner was OK, but my child doesn't care for them
Does the pediatrician over-treat your child for simple ailments?
Most of the time, it's very annoying
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.0.45
July 01, 2013
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Was this provider late to your appointments?
No, they were on time
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.2.180
June 04, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.82.130
May 02, 2013
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11315 Pembrooke Sq Ste 110, Waldorf, MD 20603