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Maria Al Basha, MD

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Dermatologists

Edgebrook Dermatology

Rockford, IL

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Maria Al Basha, MD
(111 Reviews)
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1639 N Alpine Rd Ste 380, Edgebrook Dermatology Rockford, IL 61107
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Consumer Feedback

(111 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
March 05, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this dermatologist to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 02, 2012
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. All of my questions were answered during the appointment, which put my mind at ease. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Ladyvp
February 29, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They gave me sufficient information to make a decision about my treatment plan.
by Rosie
February 22, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
February 21, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 20, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
February 17, 2012
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 10, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 07, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 04, 2012
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Map and Directions
1639 N Alpine Rd Ste 380, Edgebrook Dermatology, Rockford, IL 61107