Maria Al Basha, MD

Maria Al Basha, MD
1639 N Alpine Rd Ste 380, Edgebrook Dermatology Rockford, IL 61107
Add a Review

Consumer Feedback

(111 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
September 07, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this dermatologist's staff friendly?
Friendly Enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel safe in this provider's care?
Yes
by Anonymous
September 01, 2011
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 31, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider give unbiased advice?
Yes
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider have helpful information available online?
Yes, but its hard to find
Did this dermatologist answer all of your questions?
Some were answered
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 10, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
They were decent, but not very affordable
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
July 22, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Yes
Are you going to visit this provider again?
Sure
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 13, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this dermatologist friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
June 30, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by mk
June 23, 2011
Add a Review