Melvin Gerald, Sr, MD

Melvin Gerald, Sr, MD
Gerald Family Care Associates - Varnum Street Northeast 1160 Varnum Street Northeast, Suite 117 Washington, DC 20017
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this provider to others?
Yes
by Anonymous
June 07, 2011
Was this family doctor friendly?
Friendly Enough
Was this provider's office too cold?
Yes, I was freezing
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
May 02, 2011
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
May 01, 2011
The chairs they had in the waiting room were horrible. I was so uncomfortable; I wish they had put more thought into patient comfort. They were late a few times to my appointments. I wish they had made more of an effort to be on time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by unsatisfied
April 29, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
April 19, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They put in the extra effort to make me feel valued and important. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by a mother
April 07, 2011
I am going to refer everyone I know here. I absolutely love this place. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I felt very safe in their care. I definitely trust them. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by IRAD
March 22, 2011
Are you going to visit this provider again?
Sure
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
March 21, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They always take that extra step to make me feel special. I always enjoy my appointments here. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I felt very safe in their care. I definitely trust them.
by sbrockett
March 01, 2011
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