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Melvin Gerald, Sr, MD

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Melvin Gerald, Sr, MD
Gerald Family Care Associates - Varnum Street Northeast
(39 Reviews)
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1160 Varnum Street Northeast, Suite 117 Washington, DC 20017
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.242.4
May 08, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.44.182
April 18, 2012
Did you feel safe in this provider's care?
Yes
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
February 28, 2012
They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. It was really loud in their office and it made the experience that much more stressful. They need to move to a quieter location. I had to wait quite a while for my appointment. I was very disappointed. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by wolfer
February 22, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this family doctor friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
February 21, 2012
They are always prepared for my appointment and remember everything about me. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I will definitely refer my friends and family here. They were great and I think more people should know about them. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Robin Chappell
November 29, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
No, they were on time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 14, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. I had to wait quite a while for my appointment. I was very disappointed.
by George Tate
November 08, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 26, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I am not going to refer my family and friends here. I just wasn't that impressed.
by Alice Walker
October 05, 2011
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Map and Directions
1160 Varnum Street Northeast, Suite 117, Washington, DC 20017