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Carson Lo, MD

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Carson Lo, MD
West Houston Infectious Disease Associates
(8 Reviews)
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1331 W Grand Parkway N Ste 310 Katy, TX 77493
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About

Carson Lo, MD

Carson Lo, MD practices as an Infectious Disease Specialist in Katy, TX.Carson Lo, MD graduated from Univ Of The East, Ramon Magsaysay Mem Med Ctr, Quezon City.
Primary Specialty

Infectious Disease Specialist

Education Univ Of The East, Ramon Magsaysay Mem Med Ctr, Quezon City
Training Ucla Med Ctr, Infectious Diseases; Univ Il Coll Of Med, Internal Medicine
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1331 W Grand Parkway N Ste 310, Katy, TX 77493
Services Internal Medicine, Infectious Diseases
Consumer Feedback
(8 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
4 star average for Expertise
Value
5 star average for Value
View All 8 Reviews Add a Review
Recent Reviews
I needed an Infectious Disease Doctor ASAP they had an appointment available for me in a week, shocking considering is a specialist doctors. Both girls working up front are extremily friendly making my process so much easier and less stressful. I would recommend both doctors 100% they are so knowledgable and friendly, judging by the other comments of course people if you owe someone they will want their money, isn't common sense? I have a long term relationship with this office and have no complaints :).
by Happy Patient xxx.xxx.135.68
March 20, 2014
It's shocking how little they seem to care about customer service. From my experience It appears as if patients are never put first here. The staff is incredibly rude. I was completely distressed during talking on the phone. I was refused to see doctor because there is an outstanding balance in the hospital. I was in hospital for 6 months and the manager keeps accusing that I ignore my responsibility to pay the bills. The staffs work for doctor as professional medical field but they are not professional at all. I told her that I will make complain to Texas Medical Board and she turned back to me and said I am rude.
Good manners are appreciated as much as bad manners are abhorred.
by Anonymous xxx.xxx.12.84
April 30, 2013
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Recent Polls
Does this provider have helpful information available online?
Not really
Do you think that the provider's staff are well trained?
No
Does this infectious disease specialist use current and safe equipment?
Fairly current
Would you recommend this infectious disease specialist to others?
No
Was this infectious disease specialist friendly?
Yes
by Anonymous xxx.xxx.25.210
February 24, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.4.24
March 22, 2013
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