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Mark Baum, D.C.

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Mark Baum, D.C.
(7 Reviews)
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6701 Sunset Dr # 209 South Miami, FL 33143
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
first impression: rude staff. receptionist was talking in front me how the other patient was so not polite for walking in without knocking. wrong or right, staff shouldnt say those things in front of other patients.

note: arrive 10 min prior appointment and filled all forms out (im was a new patient).

4 other patients walked in AFTER me. and all went in BEFORE me. i asked how long more. the staff said 15 more minutes and that 40 minutes wait is really standard for a doctor. sorry but that is not ok with me specially to be treated as second class... why all others went in front me? (i asked) the staff said i was a new patient and had to wait.

not going back. if they were genuinely running late, i could even understand. but putting others in front me because im a new patient and therefore will take longer is unacceptable. also unacceptable is the staff attitude.

i asked for my file and walked out.

RUDE. INEFFICIENT. i do NOT recommend. hope the doctor will see this and realize how bad his staff is.
by rosa plante xxx.xxx.3.157
November 11, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.131.10
July 22, 2013
by Anonymous xxx.xxx.53.159
February 23, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.169.212
July 16, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Alexigente xxx.xxx.16.62
July 12, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
by Anonymous
December 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
by Anonymous
July 21, 2011
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Map and Directions
6701 Sunset Dr # 209, South Miami, FL 33143