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Banfield the Pet Hospital - Cranberry Township

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Banfield the Pet Hospital - Cranberry Township
Banfield the Pet Hospital - Cranberry Township
(5 Reviews)
> Get Phone Number & Directions
1717 Route 228 Cranberry Twp, PA 16066
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by DrMarkFlies xxx.xxx.144.45
January 09, 2014
They seemed way more concerned about selling their insurance plan than about my pet. As a first time pet owner who has gone to another vet as a result of feeling neglected due to their constant sales pitches, I learned that they really tried to get me to come back for another appointment (which I would have to pay for!) even though my pet did not need the second booster. he is an ADULT. Take a look at the charges on your receipt. I wish they would have asked me before adding on $60 here and there for services I never requested. They even charged me money because my pet had an accident. When I called back to ask a question, they said the vet I spoke to was unavailable and they had no idea when she'd be back... but "it'd be a while". No other vet was willing to speak with me. Don't go here.
by anonymous. xxx.xxx.223.13
July 18, 2013
Does this veterinarian promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Are you going to visit this provider again?
If I need to, I'll return
Was this provider's office too loud?
No, it wasn't too loud
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.254.153
February 12, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes, but very little
Does this veterinarian promptly return your phone calls?
Yes
by Al xxx.xxx.24.129
November 19, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 10, 2011
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Map and Directions
1717 Route 228, Cranberry Twp, PA 16066