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Turtle Creek Psychotherapy Center - Allison Sinclair

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Dallas, TX

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Dallas, TX

Children's Health Specialty Center Mockingbird 1

Dallas, TX

Children's Health Specialty Center Mockingbird 1

Dallas, TX
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Turtle Creek Psychotherapy Center - Allison Sinclair
Turtle Creek Psychotherapy Center - Allison Sinclair
(7 Reviews)
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2606 State Street Dallas, TX 75204
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
This is a letter I just sent "DR. Sinclair. I don't think anything else needs to be said.

Ms Sinclair...

I was sitting on this email for a few days. However, I'm going to send it now, and I'm going to itemize a few salient points for you.

First, your "services" were given to me on a recommendation.

* On November 18th, 2020, contacted you about an appointment. You stated you were about to go into session and asked if you could call me back the same afternoon. You failed to do so.

* The following day you texted me and apologized for not calling me back, and asked if you could call me back after 5:00 PM that day (November 18th) to which I responded, "that's fine."

* Again, you never called back. I texted you on Tuesday, November 24th, and you told me your dog had emergency surgery. This, I can certainly understand. You attempted to call me but I missed your call, but texted you the same afternoon.

* On Thursday December 3rd, I texted you again. You informed me you were not taking on new clients, and I asked myself...why would someone in the "service business" not just tell this to me on the first phone call?

While you were accommodating enough to get me in, there were more communication issues.

I asked you specifically about insurance, who would file etc. While you explained your policies to me, I was told you had a girl who would send me the required information to file on my own. I sent you you my email minutes after I left your office. The following week I asked again and you said you hadn't received my text, which you had. .You never even checked. The next day I asked again about the info I needed to file, and you informed me your girl would be out until after the first of the year. I'm candidly thinking to myself, does this woman not know when her own billing people are in the office? It's not like you're a massive operation.

On Tuesday December 22nd you said you were going to call and "check on me," after our first EMDR session. Again, you didn't follow through. The day before you never even mentioned a follow up session. All this being said, I know my situation is difficult. I do appreciate your candor in telling me "you could understand why I might consider suicide," based on my past traumas and current situation.

I expect your girl can now email me the two invoices for services rendered. s.eranger@sbcglobal.net

During the past 7 years, I have dealt with countless medical professionals. My question is...why are you still practicing? Dealing with you has been a comedy of errors. Perhaps to you none of this is a big deal? To me, it's a massive deal, because I NEVER made a promise to a client I didn't keep in over 31 years. NEVER.

I'm flabbergasted with your lack of service. I don't know why I expected anything different.

Respectfully Submitted,
by Scott Mathew Eranger xxx.xxx.125.211
January 05, 2021
Dr. Sinclair helped me through some of the darkest times in my life. Ten years later I am unable to see her but am still reaping the benefits of her advice.
by Jessica xxx.xxx.224.1
July 18, 2016
She is an amazing therapist. Without her expertise I wouldn't be married 25 yrs later. She is highly skilled, cares about her patients, trustworthy. I would highly recommend her services. Co-workers originally recommended her & over the years most of my family has benefited from her services.
by L xxx.xxx.43.180
June 08, 2016
Did this provider prominently display their diplomas or business license?
Yes
Did this psychologist have reasonable prices?
Yes
by Anonymous xxx.xxx.153.236
April 22, 2013
Are you going to visit this provider again?
Without a doubt!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this psychologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Tess xxx.xxx.105.68
February 18, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
Yes
Did this provider use excessive foul language?
No
by Lando xxx.xxx.223.242
February 06, 2013
Did this psychologist have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this psychologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 05, 2011
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Map and Directions
2606 State Street, Dallas, TX 75204