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Dog's & Cat's Veterinary Referral

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Dog's & Cat's Veterinary Referral
Dog's & Cat's Veterinary Referral
(34 Reviews)
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6700 Laurel Bowie Road Bowie, MD 20715
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I could not ask for a more caring and compassionate group. My baby was well taken care of with the utmost respect. Unfortunately she had to be put down, but the vet assured me I was doing the best thing for her. She had had 5 seizures within hours of each other and you could see in her eyes she was not there anymore. The vet and tech were so caring to both me and my Missi. I cannot thank you enough for making this HORRIBLE time as comforting as you did. I would HIGHLY recommend this vet.
by Patti xxx.xxx.54.248
May 05, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this provider return your phone calls?
Promptly
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Glenna Paulson xxx.xxx.138.230
May 22, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider have helpful information available online?
Yes, but very little
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
by Anonymous xxx.xxx.29.167
June 15, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.31.167
May 01, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.40.212
March 21, 2013
Dogs and Cats Vet Referral Hospital is a nice facility with a wonderful and caring staff. I felt that my dog received excellent care. The doctor sat with us and explained all of our options based on lab results, exams, history and the dog in general. I felt comfortable and confident in the decision we made and the care that he received. My only complaint is that it is about a half hour away from where I live.
by Hannibal's mom xxx.xxx.11.5
February 13, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.34.237
January 31, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.116.180
January 30, 2013
My 5 month old Great Dane had leg surgery to repair hyperextended joints in his paw (arthrodesis). His surgery went fine and at the time of his bandage removal his joints were fusing well. About a month later they found his pins were coming out & redid the surgery to add washers to his hardware. The addition of the washers were not an option presented in the first surgery; his rate of growth for his breed should have dictated them. He developed several infections during his recovery, one was MRSI. This diagnosis came with a scary list of do's and don'ts to prevent anyone getting sick.The next visit I was told we should consider amputation, I said no and he was put on several antibiotics. A week later his wound looked worse & when I spoke to the vet about his future & his possibility for being healed, I was told his bones and hardware were likely infected and it didn't look good. As excruciatingly painful as his infections were described to me, I made the decision to euthanize, with no objection from the vet. I was very upset & thought I was doing the best thing. Word spread through their hospital & a rescue was found (they were called 2 weeks prior for help or support (nonfinancial) & the rescue did not call back). I was worried about what he'd still have to go thru but agreed to it. We love him a lot & if there was any chance he'd get better he deserved it immensely. Once I decided to give him to the rescue the tone changed, the room was full of heroes and being a hero was more important than someone rationally talking to me (Me and my daughters were extremely upset) and giving our family the support and encouragement we clearly needed. After much crying and deep regret, I contacted the vet 2 days later to ask for him back. Rescues don't give back & his heartbreaking graphic photos of his injury on the rescue site are generating donations. I learned several lessons: interview your vet as you would when selecting a pediatrician for your children, be sure your vet has experience with your breed, don't leave what they do in the back a mystery - look at your pets wounds for real progress & to a hard core animal person or anyone working with animals you are nothing & a nobody - these heroes save dogs, not dog families. (The reception service at this hospital is outstanding.)
by UnderTheCuteBandage xxx.xxx.86.42
November 30, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.153.20
November 26, 2012
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Map and Directions
6700 Laurel Bowie Road, Bowie, MD 20715