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Dog's & Cat's Veterinary Referral

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Dog's & Cat's Veterinary Referral
Dog's & Cat's Veterinary Referral
(34 Reviews)
> Get Phone Number & Directions
6700 Laurel Bowie Road Bowie, MD 20715
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.2.46
May 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.221.62
March 18, 2012
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I will never take my animals here again, nor will I recommend this hospital to anyone. I don't want anyone else to experience what I went through. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I did not feel safe at all in their care. I definitely had doubts about their qualifications. They are far more concerned about making money than caring for animals. They refused to fill my cat's prescription unless we took him in for another $800 worth of tests, even though they had already ran numerous tests and charged us $400, and the medication was improving his condition. When we told them we could not afford the $80 tests, they asked if we had any friends that had money. Totally callous and inappropriate. We begged and pleaded, but they refused to prescribe the medication. They made us wait two whole days as the cat's condition deteriorated until we finally agreed to make an appointment although we could not afford it. Once the appointment was made, they refilled the prescription until Thursday, the date of the appointment. Our cat passed away yesterday, as a result of their greed and negligence. Using someone's sick pet as leverage to make money is truly low and despicable. I have already alerted the SPCA, and I hope to see this place shut down before another pet dies.
by Anonymous
February 28, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
February 22, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider late to your appointments?
No, they were on time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 22, 2012
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this provider have reasonable prices?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 10, 2012
Dr Braz-Ruivo has helped my older rescue dog continue to live a full life far longer than I thought would be possible. He is a kind person - my dog (who's scared of men - we believe b/c of some previous trauma) ADORES him - took right to him. When my dog was having problems - he was INCREDIBLY responsive - even replied to an email on CHRISTMAS EVE! I trust him completely and recommend him enthusiastically.
by Anonymous
January 09, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 20, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 06, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
November 06, 2011
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Map and Directions
6700 Laurel Bowie Road, Bowie, MD 20715