Still Waters Professional Counseling Llc

Still Waters Professional Counseling Llc
Still Waters Professional Counseling Llc 2700 North Wheeling Avenue Muncie, IN 47303
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I wouldn't recommend them to anyone. During a very hard time in my sons life they made things harder on both him and me. For a service that is being in the business of helping people they did the complete opposite. We ended up going somewhere else and are doing great with who we chose. I'm get sick to my stomach every time I think of Still Waters and how they treated us.
by Nunya xxx.xxx.42.148
August 10, 2015
I can't say I was completely satisfied with the time I spent here. I wasn't unhappy with the services, but I didn't get much accomplished. They usually seem unprepared for my appointment, they actually seem to busy with their children in the back office area which contains private patient information and I believe IS a HIPPA violation!! I wasn't greeted when I walked in the door but they looked up and saw I was there. For being counselors, they are not very understanding of the need for flexibility in appointments especially for school age children and parents that work. They will charge for a less than 24 hour cancellation regardless of what the reason is. They claim to operate as a "physician office", yet try to collect for late cancelled appointment from a minor child. So sad. So between the HIPPA violations with visitors standing BEHIND the counter and billing a minor patient and holding them financially liable, we will not be going back nor recommending them to any friend
by Julia xxx.xxx.113.241
February 27, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by cc xxx.xxx.1.113
May 01, 2012
. Very professional counselor, quiet and serene location.
by MR1965GTO
August 08, 2011
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