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New Wellness Associates

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Green Bay, WI

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New Wellness Associates
New Wellness Associates
(27 Reviews)
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2733 South Ridge Road Green Bay, WI 54304
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
My therapist is amazing, but the receptionist is terrible. Patty, the receptionist, is rude to customers both in the office and on the phone. Elizabeth Steffel, MSW, APSW is the first therapist who has actually been able to help me work through my issues of trauma and anxiety. If the therapy was not going so well I would leave the company because just being around Patty increases my anxiety. I guess, on the plus side, the receptionist is like a free exposure treatment. I do my deep breathing to get past her and into my sessions.
by Prefernottosay xxx.xxx.246.232
June 19, 2019
Made an appointment for a aoda assessment and was seen right away. When i asked for a release i was told they do not have an aoda counselor on staff. why was i lied to. A waste of time and money.
by karcod xxx.xxx.88.60
March 30, 2016
Did this counselor answer all of your questions?
Some were answered
Were the waiting rooms private?
Kind of, but I wish they had been more private
Did this counselor allow you to speak without interruption?
Yes
Does this work counselor promptly return your phone calls?
Yes
Was the background music pleasant while you were in the waiting room?
Mostly
by Anonymous xxx.xxx.9.20
November 16, 2015
I had referred 10-12 people over the years and had been so happy with
James Kirsch however now I have had the most miserable experience. I was calling about a billing issue on behalf of my daughter and was
treated in the most disrespectfully manner. I would NEVER again send
anyone to NEW Wellness. Patty was so unprofessional and rude and even hung up on me. When I asked who she answered to she said just her!!!!
by Jane Smith xxx.xxx.152.125
February 19, 2015
Did this counselor have an open, accepting attitude towards you?
Definitely
Did you feel that this counselor was understanding?
Definitely
Did this counselor provide a comfortable chair for you during your session?
Extremely comfortable; I didn't want to get up!
Was the music playing while you waited or during your visit pleasant to you?
Yes
Did you feel safe in this provider's care?
Yes
by Heidi xxx.xxx.65.87
May 14, 2014
Did this work counselor rush your appointment?
Yes, I felt like an annoyance!
Does the provider's staff treat you well?
Mostly
Was this work counselor's office easy to locate?
Fairly Easy
Did this work counselor prominently display their diplomas or business license?
Yes
Does this work counselor offer flexible appointment times?
Yes
by MrJ xxx.xxx.139.254
February 18, 2014
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Would you recommend this work counselor to others?
No
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.198.222
July 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.136.139
May 15, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this work counselor rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
How would you compare this work counselor to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.237.208
April 23, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this work counselor listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.95.129
April 07, 2013
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Map and Directions
2733 South Ridge Road, Green Bay, WI 54304