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Chateau of Batesville

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Chateau of Batesville
Chateau of Batesville
(5 Reviews)
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1350 Lammers Pike Apt 104 Batesville, IN 47006
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Expertise
2 star average for Expertise
Food is quite bad (at least it was a year ago when my uncle lived there). Building and apartments are really nice. If this place could get its act together where meals are concerned, it would be a great place. As it stands now, thank god there are a few good restaurants nearby.
by Robert xxx.xxx.29.150
October 04, 2014
I wish they gave me good advice, but most of the time they only give me advice that would benefit them. This was one of the worst retirement communities I've ever seen. There is no way I would ever live there. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. They don't really take that extra step to make me feel special. I'm just another client to them. The food residents are served leaves a lot to be desired. Breakfast way too early in the morning, main meal at noon, and a lunch served at 4:30. That means many folks are not eating from 5:00pm until noon the next day. Food quality is poor--residents have complained about it, but their complaints are blown off by the staff. This place is too expensive for the poor quality of meals.
by Anonymous xxx.xxx.54.219
May 07, 2013
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. Breakfast is served very early in the morning for only 45 minutes. Dinner is at noon, and a "lunch" at 4:30--5 in the evening. Not sure if residents get enough to eat. Thank god my relatives can go get fed at nearby restaraunts, otherwise they would be going hungry.
by Sam xxx.xxx.44.222
August 19, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
February 19, 2012
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this retirement community to other retirement communities that you have visited?
Not the worst, but certainly not the best
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 12, 2011
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Map and Directions
1350 Lammers Pike Apt 104, Batesville, IN 47006