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Animal Emergency & Critical Care Center

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Animal Emergency & Critical Care Center
Animal Emergency & Critical Care Center
(17 Reviews)
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163 South Service Road Plainview, NY 11803
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Where do I begin? My cat had an emerg at 2am so there was no wait. The female Dr was a witch she spoke very rude to me when I asked can I come in during the exam. After many hours I was told I would have to put my cat to sleep. I asked if I could have a few minutes with her and was told to hurry because the hospital was very busy. After my cat was put to sleep I sat on the chair in the waiting room to collect myself and was called to the counter to pay her bill. This place does not care about you or your animal just money. I would never recommend this place to anyone and they should be getting one star.
by Karen xxx.xxx.218.132
August 25, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
No
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did this provider have an entertaining selection of waiting room magazines?
Somewhat
Does this provider have a good professional reputation within your community?
Somewhat
by zuknoc xxx.xxx.131.186
June 15, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this animal hospital's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
Was this provider's staff friendly?
Somewhat
by Anonymous xxx.xxx.242.67
April 08, 2014
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Baily xxx.xxx.251.170
February 28, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.36.63
April 18, 2013
Does this provider promptly return your phone calls?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Carmen xxx.xxx.200.120
December 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.44.200
September 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.93.60
August 02, 2012
The first doctor we saw for our car was Dr. Pisano. She seemed very knowledgable. Too bad we never saw her again after that.

If you go here, make sure you have at least ppenty of money in your bank account! (at least $1,000)

The service was good, but it's unconscionable to charge that much. Our final bill for 2 nights, sedation and clearing a urinary blockage in our male cat, was $2,500. I wondered if the doctors get a percentage of the take for each procedure.
by peachis xxx.xxx.137.46
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by gail xxx.xxx.56.186
July 09, 2012
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Map and Directions
163 South Service Road, Plainview, NY 11803