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Advocate Illinois Masonic Medical Center - Behavioral Health Services

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Advocate Illinois Masonic Medical Center - Behavioral Health Services
Advocate Illinois Masonic Medical Center - Behavioral Health Services
(17 Reviews)
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938 West Nelson Street Chicago, IL 60657
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.57.112
February 10, 2014
by Anonymous xxx.xxx.64.198
November 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.131.143
August 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.1.248
July 10, 2012
They put in the extra effort to make me feel valued and important. They genuinely care about everyone who comes into their office. They have a very good professional reputation. I know that I'm under the care of an expert. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
February 28, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
February 01, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you recommend this provider to others?
Yes
by Anonymous
October 24, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
October 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
October 13, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
September 29, 2011
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Map and Directions
938 West Nelson Street, Chicago, IL 60657