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Advocate Illinois Masonic Medical Center - Behavioral Health Services

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Advocate Illinois Masonic Medical Center - Behavioral Health Services
Advocate Illinois Masonic Medical Center - Behavioral Health Services
(17 Reviews)
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938 West Nelson Street Chicago, IL 60657
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 11, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
July 07, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
May 22, 2011
Were the waiting room chairs comfortable at this provider's office?
Not at all; cheap and plastic
by Anonymous
April 07, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
March 17, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 03, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 25, 2011
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Map and Directions
938 West Nelson Street, Chicago, IL 60657