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Arrowhead Animal Hospital

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Arrowhead Animal Hospital

Blue Jay, CA

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Arrowhead Animal Hospital
Arrowhead Animal Hospital
(16 Reviews)
> Get Phone Number & Directions
27244 Highway 189 Blue Jay, CA 92317
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Was the waiting area spacious?
No, but I can always find a seat
Did this animal hospital use current and safe equipment?
No; the equipment needs to be updated
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.2.4
December 16, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.86.180
April 29, 2013
If you're local and just need shots for your pet, teeth cleaning or spay/neuter, this is a great office.

Most of the staff is friendly but the front office assistants like to argue and tell you what your pet needs. All of their front desk help, except for Terry, have an attitude and make you feel like you're bothering them.

Both Dr. Mayne and Dr. Rains are very nice and very helpful. They do an excellent job with what they have, but they are a bit behind the times with equipment and misdiagnosed a problem with one of my pets. Thank goodness for the internet as I was able to find a specialist who saved my pets life.

The vet techs, with one exception, are gentle and kind with your animals and take their jobs seriously and with compassion.

No one is perfect, but if you live here, this is the best place to take your pet, unless you go down the hill to Northside Vet clinic.
by Aristacah xxx.xxx.80.61
February 01, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.186.239
January 28, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.1.58
January 14, 2013
My usual vet was unable to board my dogs on short notice so I took them here. My vet faxed over their current vaccines and my dogs needed 2 updated. Staff seemed busy and preoccupied when I went to fill out the paperwork. I read it over and noticed they had 4 vaccines listed for them. I called my vet and they verified only 2 were needed, that's what they sent. When i brought this to the receptionist's attention, she seemed annoyed that I questioned the mistake. I asked if they could also check one dog's ear for me as he's been scratching it? She said that would be an additional $44.00 office visit charge. You would think for a $300.00 boarding and vaccine bill they could throw in a free ear check?... my vet does. I was not impressed and will not be back.
by John xxx.xxx.80.132
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.94.174
September 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.68.42
August 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.8.2
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by kaaren clausen xxx.xxx.11.13
July 26, 2012
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Map and Directions
27244 Highway 189, Blue Jay, CA 92317