East Hill Veterinary Clinic

East Hill Veterinary Clinic
East Hill Veterinary Clinic Willits, CA 95490
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
We have been clients of Dr. Hanna's since she came to Willits. I have a very large (130 lb), spoiled, loved beyond words German Shepherd who's mission in life is to intimidate people.
He barks VERY loud and being optimistically cautious I wanted a muzzle on him when being handled.
Trooper's last visit to Dr. Hanna was to drain his anal gland - which everyone knows is such a thrill for dogs. After the procedure Trooper and I waited in the exam room while Dr. Hanna went to get some things for me to take home.
She came back in, sat in the chair next to me and a miracle happened. Trooper went over and allowed Dr. Hanna to pet him. I'm not sure who was happier - Dr. Hanna or me. I think, being on his level gave him the nudge he needed to say "I'm ok with this".
Just one story, although I have others.
My point is that we are always treated like my animal is the most important being in the room and it's obvious by Dr. Hanna's patience, they are all very caring and I trust them with my dog's life.
by Darlene Lewis xxx.xxx.76.233
January 10, 2014
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.181.46
December 11, 2012
Dr. Chana is both friendly and an excellent vet. I highly recommend bringing your pet to this office.
by Anonymous
February 29, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 10, 2011
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was this veterinarian friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 30, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you going to visit this provider again?
Without a doubt!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
March 12, 2011
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