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Suburban South Veterinary Hospital

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Suburban South Veterinary Hospital
Suburban South Veterinary Hospital
(28 Reviews)
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Depew, NY 14043
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did this provider show attention to detail?
Absolutely
by Pete xxx.xxx.151.166
June 26, 2014
Would you recommend this animal hospital to others?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.56.16
October 21, 2013
Charged me 400 dollars and 2 visits to tell me my car has herpes and gave me medicine that did not work.. taking her to a different vet Thursday maybe they can help.
by Anonymous xxx.xxx.40.243
June 10, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.136.250
June 07, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous xxx.xxx.93.158
May 15, 2013
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did the veterinarian allow you to stay with your pet at all times?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous xxx.xxx.134.177
May 14, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.180.202
February 05, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.133.125
February 05, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Donna xxx.xxx.47.214
January 21, 2013
I am going to refer everyone I know here. I absolutely love this place. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It is obvious that their office is cleaned regularly. It was fantastic. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people!
MOST OF ALL THEY CARE ABOUT MY (almost) 14 YR. OLD DOG, MAGGIE!!! She has had several surgeries, one where BOTH Drs. "teamed up" on her, so she wouldn't be under too long. I would NEVER take my dog anywhere else!!! Thank you, Suburban South
by Donna Newman xxx.xxx.200.126
December 17, 2012
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Depew, NY 14043