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Suburban South Veterinary Hospital

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Suburban South Veterinary Hospital
Suburban South Veterinary Hospital
(28 Reviews)
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Depew, NY 14043
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Suburban South is a pleasure to work with and they always take care of our "kids" - the staff is friendly and remembers us always
Dr Herr and Dr Z always give us thorough details and never make us feel like "bad pet parents"
by Anonymous
October 12, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I got an appointment quickly. I've never had to wait too long. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
September 29, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Was this veterinarian friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 26, 2011
Was the waiting area spacious?
Yes, extremely spacious
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 23, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
September 10, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
August 13, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
June 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 12, 2011
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Depew, NY 14043