Monticello Veterinary Clinic

Monticello Veterinary Clinic
Monticello Veterinary Clinic 305 Northhaven Drive Monticello, IA 52310
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Tricia Johnston xxx.xxx.182.219
February 25, 2014
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.166.44
June 17, 2013
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.90.161
May 22, 2013
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.3.92
September 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.3.39
July 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.225.12
April 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by jb xxx.xxx.217.143
April 02, 2012
The staff is excellent and very caring to our animals and to us! We are all very thankful we have them!
by Anonymous
March 12, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 03, 2011
Was this provider's office easy to locate?
Fairly Easy
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this veterinarian friendly?
Extremely Friendly
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
April 19, 2011
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