Phillip Duncan, MD

Phillip Duncan, MD
Virginia Heart Group, Ltd. 13034 Rivers Bend Rd. Chester, VA 23836
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was the background music pleasant while you were in the waiting room?
Mostly
by Anonymous xxx.xxx.34.1
November 03, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.220.167
October 03, 2014
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this cardiologist's staff friendly?
Not Really
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by bulldurham48 xxx.xxx.49.159
February 04, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Yes, they always put customers first
by taphappy xxx.xxx.242.88
July 22, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.90.125
May 10, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.193.138
January 21, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.161.93
January 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Grace Cooke-Thomas xxx.xxx.207.46
September 15, 2012
by Anonymous xxx.xxx.127.214
August 20, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 28, 2012
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