Sunnyview Nursing Home & Apartments

Sunnyview Nursing Home & Apartments
Sunnyview Nursing Home & Apartments 1311 E 28th Trenton, MO 64683
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Expertise
3 star average for Expertise
My mom was in this facility for about 3 months and her experience/care was not a good experience at all. Many of the staff was not friendly, caring nor understanding. My mom did not improve at all during her stay, but only got worse. It was very difficult to get anything done in a timely manner ie......therapy, medication, assistance to use bathroom, timely checking of patient. It became a very frustrating situation. Once we moved our mom to another facility in another part of the state, we realized what good care was like. Their prices were very fair. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. I would never visit them again. I was very disappointed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many.
by I do not feel comfortable giving my name and email because I still have a relative in this facility. xxx.xxx.65.25
January 23, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.181
January 29, 2013
I am going to refer everyone I know here. I absolutely love this place. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by zach johnson
December 29, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
When nothing was available they tried to help me find something else and listened to me and our needs. Staci was wonderful!!!
by Chula
December 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 12, 2011
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