Jennie B Richmond Chaffee Nursing Home Co Inc

Jennie B Richmond Chaffee Nursing Home Co Inc
Jennie B Richmond Chaffee Nursing Home Co Inc 222 E Main St Springville, NY 14141
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Consumer Feedback

(2 Reviews)
I am very impressed. I have a family member here. They were very helpful when we arrived. The care is excellent. The staff care about the residents. They all know everyone's name and they recognize them while walking by. The staff inform and work with the family with everything. It is an old facility but I have not smelled any odor and it is very clean. My family member says the food is very good and the activities are great. I am very glad we are able to be here and the staff should be very proud of themselves. They are wonderful. Thank you.
by amyross09 xxx.xxx.169.58
January 28, 2016
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.46.2
October 05, 2012
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