Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time