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Concourse Rehabilitation & Nursing Center

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Concourse Rehabilitation & Nursing Center
Concourse Rehabilitation & Nursing Center
(8 Reviews)
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1072 Grand Concourse Bronx, NY 10456
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
1 star average for Value
This place is lousy. They never tell you your medical status, even though they are constantly taking your blood pressure and blood. They at times forget you are there and therefore forget to feed you. 4 patients to 1 bathroom with no lock on the bathroom. You have to constantly ask for toilet paper.
by Chakotay Avila xxx.xxx.226.40
December 19, 2016
In the beginning of a hospital transition for my grandmother, this place was sort of helpful but after her being there for some time I noticed a bit of unprofessionalism with the director and social worker involved. She had special conditions that needed care and some were neglected at times. Upon discharge, I advised the living conditions to where her address was noted was not safe/livable and this place didn't evaluate nor take my word for it but yet still discharged her to unsafe conditions which led to home care and adult protective services removing her from premises within 24 hours of discharge. Had concourse made an assessment prior to my grandma's discharge she would not be back in hospital where now she is sick again and I'm in the midst of working with a very professional establishment to have her placed asap. Please do not bring your loved ones to Concourse, you'll regret it.
by Anonymous xxx.xxx.204.101
October 08, 2013
Were the restrooms clean at this provider's office?
No, they were disgusting
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by anonymous xxx.xxx.141.181
July 11, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.250.187
March 31, 2013
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.18.53
October 26, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.200.92
October 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.215.17
April 28, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
January 17, 2012
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Map and Directions
1072 Grand Concourse, Bronx, NY 10456