Community Care of Rutherford County Inc

Community Care of Rutherford County Inc
Community Care of Rutherford County Inc 901 E County Farm Rd Murfreesboro, TN 37127
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
I put my parents here because the .gov site said they were good. From the first night there, I knew I had to get them out of there! Their first meal was cut up greens with vinegar and beans. The food is horrible! The care was horrible, take up to an hour to answer help lights! My mother who was not sickly but went there just to be with my dad, was dead in 3 weeks. She qualified for Assisted living but only went to be with her husband. Then when she died, they removed / destroyed all the records of the last week of her life from her file to cover themselves! Because it is county owned, it's almost impossible to get a lawsuit filed if anything goes wrong with your loved one because there are new rules for lawyers.
by Angry Daughter xxx.xxx.172.25
April 15, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this nursing home to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider give unbiased advice?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.4.43
July 02, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.36.95
June 26, 2013
I was very upset that they didn't want to answer my questions!! One nurse on several occasions would make me stand and wait for her for up to 10 minutes before she would acknowledge me, I asked 4 times over the course of a week and nothing was ever done for my mother. My mother would be alive today if I had never put her there! Beware! It's all about the money and filling the bed - not about care! Don't be deceived by their sales pitch! I was and now I regret it! P.S. the food is gross!
by Anonymous xxx.xxx.172.25
April 29, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.25.124
March 06, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.68.162
October 28, 2012
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 17, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
April 04, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous
March 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
March 15, 2011
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