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Porter Memorial Hospital

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Porter Memorial Hospital
Porter Memorial Hospital
(11 Reviews)
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814 Laporte Ave Valparaiso, IN 46383
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.183.2
December 12, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The ER staff was RUDE, they lied to me, tried to trick me and both females (did not get names) were very short with me.

The answer to everything was "well, we have people we have to answer to" so I guess they are not smart enough or trusted to make their own decisions based on the patient in front of them at the time. She just wanted to "have someone come in and shoot you up with torodol" She (I do not think was a real doctor) was rude to me, was rude to my wife and was completely unhelpful. She, the "DR" blamed everything on Obama. Well Obama didn't hurt me so this was just insult to injury.
If you are in a situation where you need immediate medical attention, do not come here! I have Great Insurance, it had nothing to do with $$, it had to do with this Dr. power tripping and not wanting to work. period! My temp was high and the 1st lady in intake said" well, I dunno, we don't calibrate these things" (talking about the thermometer)
TERRIBLE SERVICE< even with great insurance.... stay away goto portage.
by Sick xxx.xxx.75.210
August 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's office too cold?
No, it was fine
by Anonymous
March 05, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
February 23, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
If I need to, I'll return
Did you feel safe in this provider's care?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 13, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 04, 2012
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
January 04, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 23, 2011
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I was confident that they were using the latest treatment methods. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
I had an OPEN MRI and they were so nice & patient with me, PROMPT and helpful as I am handicapped. I highly recommend them for these procedures. When I needed the copy of my MRI they were extremely polite and VERY FAST to get it for me.
by Anonymous
December 21, 2011
I am not going to refer my family and friends here. I just wasn't that impressed. I was left in the appointment room by myself, but they eventually returned. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. The surgeon was rude, uncaring.
by Anonymous
November 03, 2011
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Map and Directions
814 Laporte Ave, Valparaiso, IN 46383