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Sanghamitra Basu, M.D.

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Sanghamitra Basu, M.D.
Sans Pain Clinic
(53 Reviews)
> Get Phone Number & Directions
2435 Fire Mesa Street Las Vegas, NV 89128
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Consumer Feedback

(53 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.224.202
April 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.252.148
March 29, 2012
After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out the PA (as the Dr actually never sees patients) had incorrectly written the diagnostic request.

I have now been trying to reach ANYONE at their office all week. Finally, Wednesday they call back. I had requested to speak with the PA on each message, Chrystal Taylor will not call her patients back. Instead, she has untrained office staff call back. I attempted to go over the issues, and was treated like dirt. After a transfer hang-up, I called back. 5 Times in a row, the person answering picked up the phone and hung up.

I eventually picked the wrong extension, as was connected to a nice lady in the back office. However, she transferred me to Chelsea, a woman I have seen scream and yell in the back before. She loudly talks about patients in the waiting room, but makes sure she is never visible.

She complained that I was "blowing up her phone" and "yelling" at her staff and threatened to "Discharge me from Dr Basu's Care." I never raised my voice, she lied to me about the office's access to my MRI's, and kept threatening "You want me to discharge you?" any time I asked a question, or ATTEMPTED to describe WHY I needed to speak with my Health Care Provider, anytime later.

I have seen patients be treated like this on a dozen occasions. The Office staff treats people like they are dirt, and somehow waiting 2 hours to NOT see the DR, but instead her PA, is a privilege you should bow down for.

I come from a Family of Dr's and Surgeons. All of our Family friends are Dr's and Surgeons. NEVER HAVE I EXPERIENCED AN OFFICE MANAGER THREATENING ME AND LYING ABOUT MY CARE.

Lastly - The only person legally allowed to intervene on my behalf and have the MRI study written correctly was the PA (Chrystal Taylor) who authored it. If Dr Basu had been in town, she could have as well. Instead, these MEAN, ANGRY, THREATENING WOMAN named Chelsea has taken all of the power to her head, and is in her world able to discharge and treat patients.
by Eric S
February 29, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
February 16, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
January 13, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
December 05, 2011
A very excellent Doctor! Extremely professional, a great listener, polite and knows her craft and field as an expert. I wish all Dr's were as detailed and observant as she is. Shows a tremendous amount of compassion, care and genuine concern for me as her patient. Took extra time to ensure that my issues were completely addressed and that my condition was properly evaluated.
She earns 5 STARS from me and I consider her the best in Las Vegas.
by B. Boyd
November 21, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
November 15, 2011
They always made sure that I wasn't in any pain. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The office was very easy to locate. I didn't have any trouble finding it at all. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Ron Wishnick
November 06, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 21, 2011
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Map and Directions
2435 Fire Mesa Street, Las Vegas, NV 89128