Caroline Cella, MD

Caroline Cella, MD
Primary Health Group 1471 Johnston Willis Drive Richmond, VA 23235
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.79.249
June 23, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.95.101
May 02, 2014
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.30.154
April 11, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.56.161
August 01, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.150.210
December 02, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.234.39
October 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.237.209
June 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.84.214
May 16, 2012
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
February 13, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 12, 2012
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