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Michael House, MD

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Orthopedic Surgeons

Orthopedic Surgery Specialists

Denton, TX

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Michael House, MD
Orthopedic Associates
(16 Reviews)
> Get Phone Number & Directions
2515 Scripture St Ste 100 Denton, TX 76201
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I am frustrated with Dr. House and his office staff. I saw him for less than 2 minutes two years ago. Apparently ,whoever was in the hall and on the phone was more important than the office visit I had scheduled. I waited and waited for him to come in..... The notes in "my" file are not mine nor are they correct. I had severe side effects from knee injections but no one there seemed to care or respond to me. The office staff I saw not friendly. I am now being billed for an office visit almost 2 years old which is why I am finally writing this review.
Certainly not customer service friendly and I don't believe staff is competent. The office did appear to be clean and his PA was okay but I would look for elsewhere.
by Rachel W. xxx.xxx.113.192
January 24, 2022
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.203.153
January 19, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
Not at all, it was the perfect temperature
by laura hammond xxx.xxx.211.68
September 17, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.195.177
April 26, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
No, it was fine
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.139.5
April 11, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel safe in this provider's care?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.11.130
April 08, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.195.177
March 27, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.19.250
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.62.129
April 23, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
February 21, 2012
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Map and Directions
2515 Scripture St Ste 100, Denton, TX 76201