Susan Garton, DO

Susan Garton, DO
ASCEND FAMILY AND WELLNESS CARE 540 MADISON OAK STE 340 San Antonio, TX 78258
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Worst doctor ever. Worst bedside manner. Unless you find appealing a doctor who yells at you and shows no respect, but demands it of you, despite the fact that they give minimal and questionable medical advice. She barely gave my young child care. We were the only patients at her Urgent Care clinic. My son came in covered in vomit. She surfed the Web while we waited for care. I persisted, and she came in yelling at me--in front of my vomiting child--for demanding care rather than diagnosing my son. I had to remind her several times during her yelling fit at me to check my son's vitals. She ignored his needs while she yelled at me. She paid no attention to the information I gave about my son's medical history. She disregarded our concerns and downplayed his symptoms. Then, to add insult to injury, she told us to go to the emergency room next time because urgent care can't help us. She gave this ridiculous advice after telling us our son's symptoms were of no concern. Which is it? Are my child's symptoms minor enough for you to surf the Web or major enough for the emergency room? She gave inconsistent, minimal, unprofessional medical advice. If you don't want to help people, don't, Susan. If you're a miserable misanthrope who thinks you know better than everyone--too much to stoop to help them--then find another line of work because you're a horrible healthcare provider and, I'd venture to guess, a sociopath.
by Honest Patient xxx.xxx.235.50
September 17, 2017
Dr. Garton take the time out to listen to you and she does her research.
by GartonPatient xxx.xxx.86.213
November 12, 2015
I have been in the field of healthcare administration and practice for 35 years and, as a patient of Dr. Garton, I have found her knowledge, skills and practice-style to be examplary.
by William M. Rooney, PhD, MHA xxx.xxx.57.36
August 08, 2014
I love how Dr. Garton sits and listens to you without making you feel like you have to beat the clock to get your story out. I send my whole family to see her. She's awesome.
by Scarlet xxx.xxx.146.68
August 04, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.212.78
July 21, 2014
Would you recommend this doctor to others?
Absolutely Not
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor friendly?
Not Really
Was this doctor's staff friendly?
Not Really
Does this provider have helpful information available online?
No
by Former Patient of Dr Reardon xxx.xxx.39.246
June 30, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.134.205
May 21, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Wonderful
by Kim xxx.xxx.240.130
April 11, 2014
Was this general practitioner's staff friendly?
Yes
Were you glad that you had the appointment with your provider?
Yes
Was this general practitioner friendly?
Extremely Friendly
Would you recommend this general practitioner to others?
I Already Have
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.15.40
March 26, 2014
Dr Garton is the greatest doctor I have ever had. She is just plain wonderful. Trust her with my life. Right now she is at the Texas Med Urgent Care. As soon as I can I will see her again no matter where she is. Love this lady
by Darlene Stayner xxx.xxx.181.22
February 23, 2014
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