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Kathryn A Cook DDS PC

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Kathryn A Cook DDS PC
Kathryn A Cook DDS PC
(23 Reviews)
> Get Phone Number & Directions
895 Rio East Court Charlottesville, VA 22901
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They like to play guessing games.....my son had two cavities side by side and without taking xrays she made an assumption as to which one should be pulled. And instead of billing your insurance, they like to try to calculate how much the bill would be and make you pay upfront. We have unknown charges on our plan now. They also charge a child behavior fee of $75 if your kid cries and needs assistance keeping still in the chair. I WILL NEVER GO BACK
by Anti Cook xxx.xxx.88.156
October 22, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.32.242
June 22, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by anon xxx.xxx.24.48
June 22, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.125.250
January 28, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by nikki cox xxx.xxx.225.250
January 28, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.139.28
January 16, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
by Leslie xxx.xxx.84.126
November 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.130.82
July 24, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was satisfied with my visit. They were helpful and I left feeling encouraged.
However, I had difficulty attempting to schedule a surgical procedure after the visit. Scheduling seemed to be hit or miss without any defined time frame and trying to establish a surgical time became very frustrating. Promises to return calls were dropped and lots of uncertainty from the patients perspective.
by concerned xxx.xxx.215.129
July 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.22.223
June 20, 2012
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Map and Directions
895 Rio East Court, Charlottesville, VA 22901