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Royal Dental

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Royal Dental
Royal Dental
(18 Reviews)
> Get Phone Number & Directions
6644 Garth Road Baytown, TX 77521
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Consumer Feedback

(18 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too cold?
No, it was fine
Did your teeth cleaning feel rushed?
Yes, I was very disappointed
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
by Anonymous xxx.xxx.173.237
September 27, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.203.27
April 02, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.101.65
August 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Amanda Paige xxx.xxx.197.63
July 12, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. Don't go to this facility. Not very caring and the first thing they ask for is payment. Change your appointment times even after confirming day and time. Then call and say they need to change it due to personnel don't being in the office...Then don't make the appointment for that time. Very crowded and long waiting time. I will NOT be going back.
by frustrated xxx.xxx.194.126
January 17, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 17, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 09, 2011
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
August 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
June 30, 2011
First impression's matter. I recently moved to the area and was in need of an orthodontist. I called Royal Dental because they were listed as a covered provider on my insurance. Sonja the person that answers the phone spoke way to fast and was non friendly. She placed me on hold for over 15 minutes. The phone line was finally picked up by a staff member in the back office who told me she picked up the wrong line and would need to transfer me back up to the front office. Really?? I only wanted to schedule a visit. No thanks, Royal Dental!! I wouldn't trust them with my health.
by Almost a new patient
June 27, 2011
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Map and Directions
6644 Garth Road, Baytown, TX 77521