Directory > Providers > Dental Care > Dentist > TX > Webster > Southern Dental Associates - Baybrook Sq > Reviews

Southern Dental Associates - Baybrook Sq

Nearby

Dentists

Designer Smiles

Webster, TX

League City Smiles Dentistry

League City, TX

Ideal Dental League City

League City, TX

Space City Orthodontics - League City

League City, TX
Get Featured on Wellness.com > Learn More
Southern Dental Associates - Baybrook Sq
Southern Dental Associates - Baybrook Sq
(48 Reviews)
> Get Phone Number & Directions
1249 West Bay Area Boulevard Webster, TX 77598
Add a Review

Consumer Feedback

(48 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I have been going to Southern Dental Baybrook for 10 years. Have always been patient and waited hours sometimes for appointments. They have changed alot of things. I took my son to get some fillings done. They charged me 500.00 and then billed me another 485.00 . I have been calling to clear this up and nobody calls me back. People are very rude there. I would never ever go to this dentist..
by Rach xxx.xxx.192.230
February 18, 2016
I went to Southern Dental at 1249 W. Bay Area in Webster Texas in October of 2015; they told me to pay over 400 for my daughter to have some fillings done, and nothing for mine and my other two kids cleanings. So, of course I did, that was not including what my insurance was paying.

Once all was said and done, insurance has paid and the insurance told me my portion is really only a little over 100 dollars. Southern Dental is telling me I STILL owe over 400 dollars. Southern Dental told me it does not matter what the agreement between them and my insurance company is, that I owe what the insurance won't pay, which still does not add up to what Southern Dental says I owe.

Nothing they billed me in the first bill is what they billed my insurance company. The difference between my bill and my insurance company charges is substantial. Yet their recent bill to me does not match anything when it comes to the difference from their changes and what insurance paid them. They are fraudulent and dishonest run as fast as you can away from them!!!
by Cathy Vorse Carpenter xxx.xxx.239.68
February 13, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider have helpful information available online?
Definitely
Does this provider remember you by name?
Always
Did you receive sample toothbrushes or toothpaste to take home?
Absolutely
by happy pt xxx.xxx.248.48
June 05, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
It was satisfactory
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.104.15
February 06, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Andi xxx.xxx.70.158
January 06, 2014
Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by anonymous xxx.xxx.248.48
December 05, 2013
Was it easy to make an appointment with this provider?
Yes
Did this dentist explain your dental procedure to you?
No, I wasn't given any information about my procedure
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.226.22
August 18, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.231.125
August 07, 2013
Was this provider's office too cold?
No, it was fine
Would you recommend this dentist to others?
Absolutely Not
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.226.22
June 20, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.209.253
May 06, 2013
Add a Review
Map and Directions
1249 West Bay Area Boulevard, Webster, TX 77598