Southern Dental Associates - Baybrook Sq

Southern Dental Associates - Baybrook Sq
Southern Dental Associates - Baybrook Sq 1249 West Bay Area Boulevard Webster, TX 77598
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Consumer Feedback

(48 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 12, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider treat every client equally?
No, they definitely favor certain clients
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
September 06, 2011
They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. Their staff was friendly enough, but they didn't go out of their way to help me. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
My husband's appointment was first and they gave him a treatment plan and made him make a down payment that day, I was not happy about that especially when they had not done anywork that was in March of 2011.
My appointment was later the same day, I wanted a cleaning done the same day, however they would not do a standard cleaning (which my insurance covered) they wanted to to a deeper cleaning, I did not need as I had only missed 1 cleaning appointment. I felt they were pushy about treatments that were not what I went in for and not taking care of what I needed taken care of to begin with.
I have since tried to get copies of our xrays and pan's and they don't answer the phone.
They are friendly but tricked my husband into paying for something that was covered on our plan, and then changed it around when I confronted them on it, and said it was prepayment on his treatment plan. WE have not been back but I want our xrays, I found a dentist that will do a reg cleaning and do the extractions without sending to a surgeon.
by yellotxrose
August 26, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 08, 2011
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
July 09, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Are you going to visit this provider again?
If I need to, I'll return
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
July 08, 2011
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
June 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
June 12, 2011
I've had to wait a long time sometimes and at other times I have been seen right away. I like that they have hours that fit my schedule. The staff is very friendly. Once I got a scratch on my gums from the xray bite thing, and they gave me a prescription for an antibiotic so I didn't have to pay for a visit to my regular doctor. I would give them 4 stars out of 5.
by cmelodie
June 09, 2011
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