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Garnett S Taylor Dr Dentist

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Garnett S Taylor Dr Dentist
Garnett S Taylor Dr Dentist
(11 Reviews)
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121 Greenville Street Southwest Aiken, SC 29801
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I've been a patient of Dr. Garnett for going on 15 years after breaking multiple teeth in a bicycle accident. If you asked me a year ago to review my experience with his office, it would be glowing; once, several years back, he was even able to see me on a Sunday after one of my crowns fell out, which left a very positive impression on me. However, as of late, the customer service at this office has taken a complete 180. Dr. Garnett is rarely actually in the office now, so good luck making an appointment to have anything serious done in a timely fashion. The staff is rude and unhelpful, and the office seems more intent on nickel and diming than providing a quality experience. For instance, after receiving a root canal and calling to have my crown reattached, they've decided, through nothing but a short telephone conversation, that the perfectly undamaged crown that I already have has to be replaced, which will of course require multiple appointments and a sizable chunk of change. I've been a loyal patient for a decade and a half and have spent enough money over the years to put a down payment on a house, so I feel incredibly betrayed that his office now seems to see patients as walking wallets.
by AE xxx.xxx.4.66
February 20, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Gaye Brady xxx.xxx.94.35
July 11, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.200.150
April 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.102.13
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by charliewhip xxx.xxx.94.115
January 30, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous
September 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 13, 2011
They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. It is obvious that their office is cleaned regularly. It was fantastic. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.

Dr. Garnett and his staff are all first-class professionals. Superb dental care.
by charliewhip
July 06, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this provider use excessive foul language?
No
Was this dentist friendly?
Yes
by Anonymous
May 18, 2011
As to the previous reviewer, EVERYONE knows that if you no-show a dentist without sufficient notice, you are liable for a token charge. He spoke of rudeness. It's rude to no-show. We all are working stiffs. No excuse. Your bad. You were lucky to only pay $40.

Dr. Garnett is one of the most skillful, best educated (top of his class at Emory Dental) and compassionate dentists I've ever encountered. He is a true professional as are his staff. Every tooth in my mouth was loose and wiggly, due to deep plaque. After Dr. Garnett and his staff cleaned and treated my teeth, within a month, they are all solid as a rock and healthy. HIGHLY RECOMMENDED.
*****
by Charles Whipple
March 15, 2011
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Map and Directions
121 Greenville Street Southwest, Aiken, SC 29801