Galleria Mall Dental P F C

Galleria Mall Dental P F C
Galleria Mall Dental P F C 100 Main White Plains, NY 10601
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Consumer Feedback

(50 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Just ok
by Kitty xxx.xxx.41.214
October 03, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Were handicap accommodations well done?
Yes
Did this dentist explain your dental procedure to you?
Yes
Was the provider's staff helpful and knowledgeable?
Mostly
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.130.108
September 22, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Mostly
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Does this provider answer the phone in a reasonable time when you call?
Mostly
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Definitely not
Were the staff members able to answer your questions?
Some
by Anonymous xxx.xxx.214.83
August 11, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
Somewhat
Was the wait time for your appointment reasonable once you got to the office?
No
Did this dentist thoroughly examine your teeth?
No
Was it easy to make an appointment with this provider?
Not really
by Rich xxx.xxx.187.229
June 25, 2014
I think if this office was not as busy as it seems to be all the time they could be a wonderful business. There customer service needs work but the staff always seems overwhelmed. I don't know how many actual dentists they have in the group but I would suggest that they make their own website and advertise their staff qualifications and what the names of the certified dentists are in the group so each can be looked up.
by anon xxx.xxx.45.217
January 15, 2014
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this dentist's staff friendly?
Friendly Enough
by ricky xxx.xxx.117.219
October 25, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.186.105
October 07, 2013
The way the office functions is very unorganized. They don't communicated to their patients. They make an appointment with out telling you that there is a root canal ahead of you, so you end up waiting 2 hours to be seen. When you make a complaint to the manager, she has a very uncaring attitude.
by Just want you to know xxx.xxx.67.213
August 27, 2013
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.107.86
July 02, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this dentist answer all of your questions?
No, I left confused and frustrated
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
by Pete xxx.xxx.203.61
March 04, 2013
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