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Donald Young, DO

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Gynecologists & Obstetricians (OBGYN)

The Iowa Clinic West Des Moines Campus

West Des Moines, IA

The Iowa Clinic Obstetrics and Gynecology - South Waukee Campus

Waukee, IA

Steven Keller, MD

West Des Moines, IA

Women's Healthcare-Central IA

West Des Moines, IA
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Donald Young, DO
Mid-Iowa Fertility
(18 Reviews)
> Get Phone Number & Directions
3408 Woodland Ave Ste 302 West Des Moines, IA 50266
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Dr. Young performs medicine in a very insensitive way both physically and emotionally; causing significant pain during and after procedures while also stating after three attempts that we would never conceive and should use an egg donor. We went to another Dr who was discusted with the methods Dr. Young used blaming his methods on our failure and getting us pregnant on our second attempt.
by .,., xxx.xxx.122.170
February 18, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you recommend this OBGYN to others?
I Already Have
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.87.111
February 18, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
Yes, but very little
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider use excessive foul language?
No
by no longer hopeful xxx.xxx.162.227
January 21, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by JLO xxx.xxx.23.45
December 05, 2012
Did this OBGYN treat you with respect?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this OBGYN to others?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by priyanka xxx.xxx.94.182
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.21.205
May 14, 2012

The billing department screwed up our bill and would not return any phone calls until we sent in a formal letter for appeal. They still are trying to not adjust the incorrect coding they put on the bill just so they can avoid the insurance company and have us, the customers pay out of pocket. The doctor was fairly good but they will try to bill you for anything, even if you didnt receive that service. Very poor customer service
by Unhappy Customer
March 01, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 14, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 04, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by jen
January 09, 2012
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Map and Directions
3408 Woodland Ave Ste 302, West Des Moines, IA 50266