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Graham Matthews, MD

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Piedmont Physicians of Towne Lake Primary Care

Woodstock, GA

Piedmont Physicians of Towne Lake Primary Care

Woodstock, GA

Piedmont Physicians of Towne Lake Primary Care

Woodstock, GA

Piedmont Physicians of Towne Lake Primary Care

Woodstock, GA
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Graham Matthews, MD
(70 Reviews)
900 Towne Lake Parkway, Suite 210 Woodstock, GA 30189
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 28, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
November 15, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 15, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 04, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Fairly Easy
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 18, 2011
Does this provider remember you by name?
Sometimes, but not always
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 12, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 11, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 10, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 04, 2011
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Map and Directions
900 Towne Lake Parkway, Suite 210, Woodstock, GA 30189