Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider remember you by name?
Never, they can't even remember throughout my appointment