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Jeffrey Hertz, MD

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Norwich, CT
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Jeffrey Hertz, MD
Norwich Ophthalmology Group
(31 Reviews)
> Get Phone Number & Directions
79 Wawecus St Norwich, CT 06360
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes, I was completely at ease
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 08, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. The building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Anonymous
August 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 21, 2011
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
July 15, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 08, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 27, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
May 18, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
April 18, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
April 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 14, 2011
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Map and Directions
79 Wawecus St, Norwich, CT 06360