Jeffrey Hertz, MD

Jeffrey Hertz, MD
Norwich Ophthalmology Group 79 Wawecus St Norwich, CT 06360
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
called with problem, immediately seen. Listened attentively, spent time, felt very comfortable with his care. Comfortable waiting room. Very clean.
by Abbie xxx.xxx.186.120
August 21, 2015
Was this provider friendly?
Friendly Enough
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.246.239
November 10, 2014
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by four eyes xxx.xxx.11.149
January 03, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.64.141
October 12, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.

Friendly and professional staff. I have a wheelchair bound father and they go above and beyond to make sure he is taken care of
by klayofthemystics xxx.xxx.98.53
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.207.187
May 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.3.210
May 15, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 08, 2012
Was this provider's office too cold?
No, it was fine
by Anonymous
February 01, 2012
Did this provider rush your appointment?
No
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 27, 2012
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