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Jeffrey Hertz, MD

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Jeffrey Hertz, MD
Norwich Ophthalmology Group
(31 Reviews)
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79 Wawecus St Norwich, CT 06360
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I was confident that they were using the latest treatment methods. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always made sure that I wasn't in any pain.
by Anonymous
January 24, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 23, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 20, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 29, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Were you able to relax during your appointment?
No, I was on edge
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous
November 25, 2011
Would you recommend this ophthalmologist to others?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider prominently display their diplomas or business license?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 21, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 08, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
September 22, 2011
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Map and Directions
79 Wawecus St, Norwich, CT 06360