Keith Gross, MD

Keith Gross, MD
Victor Valley Dermatology 15247 11th St Ste 1050 Victorville, CA 92392
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.79.252
February 07, 2019
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.39.207
July 28, 2014
Was this provider's office easy to locate?
I got lost, but eventually found it
Were you able to relax during your appointment?
No, I was on edge
Was this dermatologist friendly?
Not really
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous xxx.xxx.59.21
July 11, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.222.9
June 11, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this dermatologist use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.232.160
March 12, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.208.182
January 22, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.233.63
January 22, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you recommend this dermatologist to others?
I Already Have
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this dermatologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.15.62
January 08, 2013
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.15.65
January 08, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.243.6
January 05, 2013
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