Keith Gross, MD

Keith Gross, MD
Victor Valley Dermatology 15247 11th St Ste 1050 Victorville, CA 92392
Add a Review

Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Wc xxx.xxx.209.45
November 29, 2012
I have been a patient of Dr. Gross for over 10 years. He has taken excellent care of me during that entire time. Dr. Gross and his office staff are always polite and helpful. I would recommend Dr. Gross to anyone who needs a Dermatologist.
by ob xxx.xxx.216.157
November 29, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.15.63
November 27, 2012
I was quite impressed with how much progress I made after my visit. Dr. Gross really helped me a lot, and he cured my rash with swift and perfect treatment. I loved how friendly the staff was.
by SS xxx.xxx.15.146
November 24, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.30.210
November 15, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.10.192
October 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.194.140
July 24, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 01, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 13, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 03, 2012
Add a Review